FAQs

You have questions? We have answers.

General Festival Information

What are the Festival dates and hours?

JetLAG Festival 2023 will be held June 23rd – June 25th, 2023

The Festival will take place rain or shine.

General Admission (GA) begins at 3:00 PM on Friday.

Regular ticket holders WILL NOT be allowed to enter the campground on Thursday. Please plan your travel accordingly.

The campground closes at 4:00 PM on Sunday. Anyone on the campgrounds after 4:00 PM will be asked to pay for an additional day upon exit.

Where is JetLAG Festival located?

Our Festival site is a beautiful 300 acre campground, located in Downsville, NY about 2.5 hours from NYC and 4.5 hours from Boston.

Once a year, Peaceful Valley Campgrounds becomes home to JetLAG Festival.

Our Festival grounds are the regal mountains, flowing valleys, and the East branch of the Delaware River – perfect for canoeing, swimming, kayaking, fishing or tubing (if you can find the time in between all of the festivities). 

Where can I see the lineup and schedule?

The 2023 Lineup is T.B.A! Check this page to see previous lineups. 

The full interactive schedule of performances and workshops is usually posted 1-3 weeks before the festival. Remember: line-up and set times are subject to change.

Festival Map and Mobile App
We are happy and proud to partner with ExpoFP to bring you our first comprehensive interactive site map! To view the map and download the mobile app, go to www.jetlagfestival.com/map.
The official festival mobile app is available on Google Play and Apple Store includes the stage and workshop schedules as part of the interactivity.
Is there a minimum age?

JetLAG Festival is open for everyone. There is no minimum age limit, and children under the age of 5 do not need to purchase tickets.

Children aged 5-14 may purchase tickets online for $25. Students up to 21 years of age may purchase Student Tickets.

Please refer to the Ticket Section of this FAQ Page for more information.

Are dogs allowed?

In short: It’s complicated. We recommend you leave them your pets at home.

However, if you must bring your pet, they MUST BE ON A LEASH AND UNDER CONTROL AT ALL TIMES – NO EXCEPTIONS. 

Pets are not allowed by the Main Stage.

Leaving pets unattended is prohibited. If your pet is found to be running loose in the campground, or tied up unattended, you will be asked to leave the Festival without a refund.

YOU ARE RESPONSIBLE FOR CLEANING UP YOUR PET’S WASTE.  Please respect the environment and your fellow campers by cleaning up after your pet.

Festival attendees with pets may be asked by campground or festival staff to provide vaccination records at any time. Failure to comply with these rules may result in removal from the campground.

Tickets

When do tickets go on sale?

Tier 1 Tickets to JetLAG 2023: ESCAPOLOGY go on sale Friday January 6th, 2023 at 12:00PM EST.

JetLAG Festival tickets will be on sale until June 21st or until they sell out, whichever happens first.

There will be no ticket sales at the festival gates.

If you are planning on attending, make sure to purchase your tickets online in advance. If you arrive without a purchased ticket, you will be unable to enter the festival.

All information about tickets can be found on our ticketing page.

Where can I buy tickets?

Tickets are available at www.jetlagfestival.com/tickets. 

How much are tickets for JetLAG 2023: ESCAPOLOGY?

TIER 1: on sale January 6th (200 tickets cap.)

Adult: $135
*Adults ages 21 and older. ID may be required.

Student: $90
*Must be 15-21 years old with a valid student ID.

Tier II: on sale automatically when Tier I sells out
Adult: $155

Student: $95

Tier III: on sale March 8th

Adult: $175

Student: $100

Tier IV: on sale June 19th – 21st
Adult: $185
Student: $110

All Tiers: Child: $25
*Children ages 5-14. Children under 5 years old do not need tickets to enter the festival.

Are tickets refundable/transferable?

All ticket sales are final. JetLAG Festival tickets are non-refundable. No exceptions. JetLAG Festival is not responsible for tickets purchased from anywhere other than the official JetLAG Festival website. If you arrive with an invalid ticket, or if the barcode on your ticket has already been scanned, you will not be granted admittance to the festival.

Tickets: GA

Adult GA tickets can be bought by anyone 21 years of age or older.

Parking and Camping for the weekend are included in the cost of the ticket.

Tickets give you access to any and all JetLAG Festival performances, workshops, and entertainment areas.

Tickets: Student

Discounted Student tickets are available for Full-Time students up to 23 years old with proof of valid and current student ID at the gate.

We’re sorry, but student tickets are not available to be purchased by Graduate, Mature, or Continuing Studies students.

Tickets: Children

Tickets for children ages 5-14 years are available online for $25.00

Children under age 5 do not need tickets to enter the festival.

Tickets: Volunteer

JetLAG Festival Volunteers receive Free or Discounted tickets to the festival!

….In exchange for at least 8 hours of volunteer work before, during, or after, that is 😉

Check out our Get Involved page for more information on all the different ways to help out!

Tickets: Rent-A-Tent

Unfortunately as of June 2022, we are no longer running the Rent-A-Tent program. 

Can I buy tickets at the gate?

There will be no tickets sold at the festival gates. If you are planning on attending, make sure to purchase your tickets in advance online. If you arrive without a purchased ticket, you will be unable to enter the festival. All information about tickets can be found here on our website: http://www.jetlagfestival.com/tickets/

Do tickets include camping/parking?

Yes. All tickets include camping and parking for the weekend.

Health and Safety

COVID-19
We are committed to following the necessary health and safety protocols set by New York State and the Delaware County Department of Health. As we approach the start of JetLAG Festival, more health and safety information will be announced by the festival. 
We care about your health and safety. While at JetLAG Festival, please make sure to sanitize and wash your hands regularly. Wear face masks if necessary. Avoid touching your face. Maintain at least six feet distance between you and other people whenever possible.
Due to the ongoing spread of COVID-19, individuals who fall within any of the categories below should not engage in JetLAG Festival Inc. events:
  1. Individuals who currently or within the past fourteen (14) days have experienced any symptoms associated with COVID-19, which include fever, cough, and shortness of breath among others;
  2. Individuals who have traveled at any point in the past fourteen (14) days either internationally or to a community in the U.S. that has experienced or is experiencing sustained community spread of COVID-19; or  
  3. Individuals who believe that they may have been exposed to a confirmed or suspected case of COVID-19 or have been diagnosed with COVID-19 and are not yet cleared as non-contagious by state or local public health authorities or the health care team responsible for their treatment. 
An inherent risk of exposure to COVID-19 exists in any place where people gather. COVID-19 is an extremely contagious disease that can lead to severe illness and death. You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus or other pathogen capable of causing a communicable disease or illness, whether occurring before, during, or after the event, however caused or contracted, and voluntarily waive all claims and potential claims against JetLAG Festival affiliated companies relating to such risks.
Safety and Medical

We have a professional First Aid Crew at the Festival located on the main road to PANGEA. 

If you are having a Medical Emergency, approach any Festival Volunteer or Organizer and they will help you. Otherwise, you can go directly to the First Aid Area.

Zero Tolerance for Violence

JetLAG Festival is committed to creating a safe and welcoming environment for all attendees. We have a zero tolerance policy for violence or threats of violence at our events. Any incidents of violence or threats of violence will be dealt with immediately and decisively. This may include removing individuals from the event and banning them from future events. We ask all attendees to respect one another and to report any incidents of violence or threats of violence to festival staff or security.

Staying Hydrated

Needless to say, staying hydrated is critical to the enjoyment of all things summer!

Make sure you bring water with you when you venture out. We recommend bringing 4-5 gallons of water per person for the weekend. Bring a reusable water bottle and fill it up at any of the water spigots you see. 

Also, if you need it, there will be water available for sale at the General Store, by the entrance.

Getting to the Fest

How do I get to JetLAG?

JetLAG Festival is located at Peaceful Valley Campsite: 485 Banker Road, Downsville, NY 13755.

Directions from New York City: New York State Thruway to exit 16. Rt 17 west to exit 90*.
Directions from Albany: Rt 88 west to Rt 30 to Peaceful Valley Campsite.
Directions from Boston: Mass Pike to New York State Thruway south to Saugerties. Rt 212 to Rt 28 west to Rt 30 south to Peaceful Valley Campsite.
Directions from Connecticut: Rt 84 west to Rt 17 west. Exit 90*.

*At Exit 90: Rt 30 north 8 miles to Shinhopple. Turn right, over bridge stay left. Follow signs for 1 mile

Rideshares/Carpooling

Every year, members of our community offer rides to help other people get to the fest. We have had successful carpools from many locations: New York, Boston, Philly, DC, Montreal, or Toronto.

If you are coming to JetLAG and have room in your car for additional passengers, please consider Offering A Ride! Consider looking for a ride on our Facebook Event for this year and/or Facebook Group.

JetLag Festival is NOT responsible for Carpool and Ride Sharing arrangements.

Arrival and Entry

All Participants:

Have your printed ticket or e-ticket on your mobile device ready before you arrive at the gates. 

There is no cell phone reception within a 5-10 minute drive of the festival entrance, so make sure you load your tickets beforehand.

At the gate, your tickets and IDs will be checked, security bands fastened on your wrist, and you will be directed to your preferred camping area.

You will be given a map of the campground and a schedule of planned activities and Stage Lineups. Depending on what time you arrive, there maybe a few cars ahead of you, but the whole process does not take too long.

All attendees are subject to search upon entry.

Festival wristbands must be worn at all times.

Students: If you purchased a Student Ticket, you must present a Valid Student ID at the gate.

Performers/Volunteers/Vendors: Be prepared with the name of the stage/area you are stationed at, the name of your liaison or contact representative, and have your tickets ready.

Early Arrival (Thursday) Policy

ARRIVAL: 

JetLAG Festival will only be open to designated crew members on Thursday.

General attendees may arrive on site starting at 3:00PM Friday. Any General Attendees arriving before this time will not be allowed to enter the festival.

We take this really seriously, so don’t come early unless you’ve been issued an early arrival pass by an organizer.

Leaving Late (Sunday)

The campground closes at 4:00 PM on Sunday. Anyone on the campgrounds after 4:00 PM will be asked to pay for an additional day upon exit.

What to pack? 👽coming soon👽

Camping at JetLAG is the norm, but it might be tricky to know what to bring for first time campers or even for seasoned professionals.

We’re updating this section, stay tuned!

What can’t I bring?

No Drugs or Drug Paraphernalia.

No Amplified Music or loud PA speakers.

No Fireworks of any kind.

No Guns or Firearms, whether real or toy.

Exit and Re-Entry

You may leave the campground and come back, but make sure that everyone in the car has their original ticket, ID, and JetLAG Festival wristband.

If not, you will have to pay the entry fee upon returning.

NOTE: Your car may be searched upon entry and re-entry to the site.

Camping and Parking

Where should I camp? 👽coming soon👽

There’s plenty of room and plenty of places to camp at JetLAG! We are updating this section of the website!

Where should I park? 👽coming soon👽
There are certain areas where you can park, and other areas where cars are strictly prohibited. We are updating this section of the website! Check back soon.
Can I drive my car around the Festival?

JetLAG Festival is committed to creating a safe and sustainable event for all attendees. As part of this commitment, we have a no driving policy for the duration of the festival

Attendees are not allowed to drive their personal vehicles on the festival grounds after they have parked. This includes cars, trucks, motorcycles, and any other motorized vehicles. The only exception to this policy is for authorized emergency vehicles, staff vehicles, and vehicles with festival designated disability placards. 

Driving a car on site after it has been parked, unless it is to exit the festival, is not allowed. Failure to comply with this rule may result in removal from the campground.

We encourage attendees to use alternative forms of transportation to get around the festival – such as festival shuttles and bicycles.

The speed limit at the campground is 10 MPH and it is strictly enforced.

Follow the instructions of the regulating staff at the parking lots, and be considerate of your camping neighbors! Thank you for your cooperation in helping to create a safe environment for all attendees.

Towing Cars

Please comply with the parking rules, instructions, and signage. If your car is blocking traffic or is interfering with the Festival’s function, we reserve the right to have it towed at the owner’s expense. Make sure to only park in clearly designated parking areas.

I don’t want to camp on site, where can I go?

There are some Air BnBs in the area, the Downsville Motel is nearby, as are some other hotels.

But camping is really the best way to make the most out of JetLAG!

You may also request an RV site, they are first-come, first-serve. See “Can I bring my RV?” FAQ on this page for more information.

Can I claim a spot?

Camping is first come, first serve. We do not allow attendees to ‘claim’ campsites in advance.

We do not allow the use of caution tape or any other markers to ‘reserve’ spots.

However, we do provide an interactive map where you can mark a spot where you would like to camp, and use it as reference for friends/families. New and improved map will be available and posted on our website in 2023.

Can I bring my RV?

Yes you can. You will need to make arrangements directly with the campground (See the Peaceful Valley Campground website for Contact Information).

Can I bring a full size van or mini bus?

Yes to both, however you will be asked to park it in the General Parking area.

Amplified Music/Instruments

JetLAG Festival is committed to creating a peaceful and respectful environment for all attendees.

As part of this commitment, amplified music is not allowed in any and all camping areas. But “unplugged” is always welcome.  

Attendees are welcome to bring and play instruments at their campsites, but the volume must be kept at a reasonable level and must not disturb other attendees. Amplified music, including the use of speakers or loud PAs is not permitted in General Camping Areas. 

We ask all attendees to respect this policy and to be considerate of their neighbors when enjoying music at their campsites. Anyone found to be playing amplified music at their campsite may be asked to lower the volume or turn off the music, and repeated violations may result in removal from the event.

Family Friendly Camping 👽coming soon👽

We are updating this section, thank you for your patience!

Accessibility (Camping)

If you need special arrangements, please contact us at info@jetlagfestival.com and we will try our best to accommodate you.

On-Site Info

Is there WIFI?

Not really.

One of the most beautiful and special things about JetLAG is that there is no cell service or wifi at the campground. 

Is there service?

Not really. JetLAG is an unplugged getaway from the pressures of everyday life. With no WiFi and no service, you’re isolated in our Garden of Eden for the weekend.

For emergencies, there is service near the Festival Gates. You can find that Hotspot location marked on our Festival Map.

Certain cell phone providers provide more service at JetLAG than others. Sometimes, out of nowhere, you may get service. Sometimes, you might not. Stranger things have happened…

Will there be ATMS?

There are no ATMs on the grounds, the closest is by Route 17. Some Festival vendors may be accepting credit cards, but it is best to bring cash. Remember, there is no WiFi or cellular service on site.

What do I do about Trash and Recycling?
Try your best to “leave no trace” so we can leave the Peaceful Valley as beautiful as when we arrived.

Recycling – Carry it out, recycle it yourself. 

Trash – Bring to a dumpster on site. The map will show all dumpster locations.

  • Garbage and Recycling bins are available in every area of the campsite – please use them! For large camps with lots of trash, clean up your area after the fest on Sunday and leave trash in Large Trash Bags at your campsite for us to pick up and take to the dump. If you need bags, just ask a festival volunteer for them. PLEASE NOTE: Clear trash bags only!
  • Try to keep your plastic and paper consumption during the Festival at a minimum. We understand that it’s tempting to bring mountains of paper plates and cutlery for your campsite, but those paper plates end up in landfills around the world.
  • Green Camping Kitchens are all the rage – it’s a green and responsible way to camp that also brings a community vibe and spirit to your campsite! Each person brings their own bowl/plate/tupperware for the weekend and is responsible for washing them using a three bin ethical and clean washing system.
  • See this awesome page for more information about Green Camping Kitchens and feel free to email us at info@jetlagfestival.com for more information and ideas on how to camp green!
Please help us keep the Festival clean and Green!
Food Vendors/General Store

Food Vendors are located by the Main Stage. 

Most of the Food Vendors do not take credit cards, so make sure you have cash on hand.

The Festival General Store is located by the Gates. There you’ll be able to buy last minute supplies and other thingies.

Electrical Outlets

Some of the campsites in the General Camping Area have electricity, but many do not. See our site map for more information. Please plan accordingly.

Gasoline/Propane/Charcoal

Grills are allowed in the camping area. No disposal of charcoal on the ground. It has to be disposed of in the fire pit.

Bathrooms and Showers

There are permanent and portable toilets available throughout the site for your convenience. Showers are available in exchange for two quarters…. sometimes.

Info Centers

Merchandise Booths are the most convenient Go-To place for directions, information, Festival schedule, lineup, help, and Lost and Found.

The Main Stage Merchandise Booth will operate Friday 5pm-11pm and on Sat 12 noon-8pm.

Lost and Found

The Lost and Found is located at the Merchandise Booth, right by the Main Stage. It will be operating on Friday 5pm-11pm and on Sat 12 noon-8pm. At all other times, please inquire at the Gates.

Shuttle Service

For your convenience, there will be free shuttle service operating on Friday between 6pm and 2am, and on Saturday between 11am and 3am.

On the shuttle, you can pretty much get anywhere at the Festival.

Bikes and Transportation

Bring your bikes! We highly encourage it, it’s one of the best ways to get around the Festival. Motorbikes are not allowed.

Merch

Merch

We have a few Festival exclusive products that will be sold at the Merchandise booths on the Main Stage and at PANGEA. Merch usually sells out by Saturday afternoon!

We are hopeful that this year we will have WiFi and thus be able to accept credit cards, but it’s best to have cash, just in case.

Band Merch will also be for sale at the Merch booth and by the stages.

Get Involved

How can I volunteer?

There are so many opportunities to Volunteer at JetLAG!

Just like the festival itself, there is something for everyone. Even kids can join the fun!

Volunteers who contribute 8+ hours of their time pre/post/after are compensated with free or discounted tickets and sometimes limited edition Festival Merch!

See our Get Involved Page for all of the available crews and teams to join as well as an application page.

Booking and Performing
To inquire about offering a special project off of the stage, find out how to Bring Your Project!
To inquire about performing on stage, please write to booking@jetlagfestival.com.
Sponsor/Partner
To inquire about Sponsorship, please contact info@jetlagfestival.com.
Vendor Info
To inquire about Food, Arts and Crafts, or Other Vending opportunities at JetLAG Festival, please fill out this form.
Media/Press
To inquire about Media Coverage of the Festival, please see our Get Involved Page.
To inquire about Press Coverage, please contact us at info@jetlagfestival.com